Career Elective Retail Customer Service 3

DESCRIPTION:

This course addresses personal management, life, and career skills. The course discusses how to effectively balance life and work, manage time, and work with other people. The course is presented in two semesters.

Semester 1 focuses on self-management skills, including saving and credit, accountability, organization, and balancing work and life.

Semester 2 focuses on managing time and working with others. Topics include time management, personal productivity, tolerance and respect, and giving and receiving feedback.

CREDITS:

1 Credit

PREREQUISITES:

Career Elective Retail Customer Service 1

Career Elective Retail Customer Service 2

Retail Customer Service 3: Semester 1

  • Pretest
  • Budgeting
  • Saving
  • Credit
  • Healthy Lifestyle Choices
  • Personal Wellness
  • Self-Awareness
  • Positive Self-Talk
  • Accountability
  • Self-Management
  • Tips and Tricks for Smooth Living
  • Crisis Management
  • Using Critical Thinking in Work and Life
  • Lifelong Learning
  • Balancing Work and Life
  • Pros and Cons of Social Media
  • Basic Professionalism
  • Retail Customer Service 3: Semester 1 Test

Retail Customer Service 3: Semester 2

  • Pretest
  • Introduction to Time Management
  • Time Management Types and Styles
  • Procrastination
  • Time Management Antagonists
  • Time Management Strategies
  • Personal Productivity
  • Handling Information Overload
  • Setting Priorities
  • Diversity in the Workplace
  • Tolerance and Respect
  • Respect and Employment
  • Becoming the Go-To Person
  • Advancing in a Job
  • Cooperation and Compromise
  • Influencing and Persuading
  • Giving and Receiving Feedback and Criticism
  • Retail Customer Service 3: Semester 2 Test